Tempo GP
Demonstration only — every figure on these pages is invented sample data
Tempo GP

Dr Ailsa Kerr · Riverside Medical Practice

Practice wide

Riverside Medical Practice — ninety days of logged days from 8 clinicians. These are the exact charts a practice lead sees, built from combined totals only. Groups of fewer than three people are combined before anything is shown, so no row here describes a single identifiable person.

Where GP time actually goes

  • Direct Consultations1476h · 47%
  • Triage & Online462h · 15%
  • Indirect Clinical Care527h 30m · 17%
  • Running the Practice135h 10m · 4%
  • Supervision & Training180h 30m · 6%
  • Quality Improvement & Cluster Work86h 30m · 3%
  • Professional Responsibilities252h 20m · 8%
For every 10 hours worked by GPs in this practice:
  • • 4.7 hours are direct patient contact
  • • 1.5 hours are triage and online work
  • • 1.7 hours are indirect clinical work
  • • 2.1 hours are other essential activities

Practice workload fingerprint

BPartner629h49dCPartner472h38dDSalaried261h22dESalaried300h25dFTrainee438h36dGANP667h53dHPharmacist352h29d
  • Clinician B · Partnerabsorbed +0.3h/day vs practice average · indirect care 17%
  • Clinician C · Partnerabsorbed +0.0h/day vs practice average · indirect care 17%
  • Clinician D · Salariedabsorbed −0.2h/day vs practice average · indirect care 17%
  • Clinician E · Salariedabsorbed −0.3h/day vs practice average · indirect care 16%
  • Clinician F · Traineeabsorbed −0.0h/day vs practice average · indirect care 18%
  • Clinician G · ANPabsorbed +0.2h/day vs practice average · indirect care 17%
  • Clinician H · Pharmacistabsorbed −0.0h/day vs practice average · indirect care 16%
  • Differences often reflect list complexity, continuity or admin workflow rather than pace.

1 colleague with no days logged yet is not shown.

  • D1a Direct care
  • D1b Triage & online
  • D2 Indirect care
  • D3 Practice
  • D4 Supervision
  • D5 QI & cluster
  • D6 Professional

Who carries the unfamiliar lists

Clinician D2.3Clinician E2.9Clinician F3.3Clinician H3.3Clinician C3.4Clinician G4.0Clinician B4.10 = knew none of their patients · 5 = knew them all

A persistent gap between the top and bottom of this chart is worth a discussion with colleagues about how duty and list allocation is shared.

Capacity by role

  • Other clinical roles · 5 people2018h · 65%

    12.2h per logged day · 459.2h beyond contracted sessions

  • Partner · 3 people1102h · 35%

    12.7h per logged day · 256.8h beyond contracted sessions

  • Roles with fewer than 3 people are combined into “other clinical roles”, so no row here describes one identifiable person.

System change impact timeline

77h0h06-17Care navigation atreception07-23Duty doctor split into twohalf-days2026-05-182026-08-17Hours a week beyond contracted sessionsAfter the latest change

Duty doctor split into two half-days

Absorbed Workload averaged 55.2 hrs/week across the 8 weeks before, and 49.7 hrs/week across the 4 weeks after.

That is 10% lower after the change.

Association, not cause. The two windows are different lengths (8 against 4 weeks), nothing is adjusted for season or staffing, and other things changed in the same period.

Absorbed Workload across the practice

2.9hdemand 3.3Mon2.7hdemand 3.0Tue2.8hdemand 3.4Wed2.8hdemand 3.2Thu—no days loggedFri—no days loggedSat—no days loggedSunAverage absorbed time per clinician per day worked
The practice logged 716.0 hours beyond contracted sessions in this period — roughly 239 hours a month across 8 clinicians, or 29.8 absorbed hours each a month.Absorbed Workload reflects time spent beyond session boundaries. Variations across clinicians often highlight differences in patient list complexity, relational continuity, or administrative workflow styles.

Capacity allocation

Direct Consultations: 47%Triage & Online: 15%Indirect Clinical Care: 17%Running the Practice: 4%Supervision & Training: 6%Quality Improvement & Cluster Work: 3%Professional Responsibilities: 8%
3120htotal
  • D1a Direct care47%1476h
  • D1b Triage & online15%462h
  • D2 Indirect care17%527h 30m
  • D3 Practice4%135h 10m
  • D4 Supervision6%180h 30m
  • D5 QI & cluster3%86h 30m
  • D6 Professional8%252h 20m

The invisible practice

Patient-facing 47%Non-patient-facing 53%

Patient contact profile

  • Face-to-face44% · 2936
  • Telephone19% · 1260
  • Video2% · 107
  • Online / written12% · 795
  • Home visit2% · 102
  • Care home1% · 77
  • Triage: first look17% · 1158
  • Triage: reopened3% · 228

6663 contacts in total.

Duty day analysis

Interruptions, duty
12.0

74 duty days

Interruptions, other
6.0

178 other days

Mental demand, duty
4.0/5
Mental demand, other
2.9/5
Patient complexity, duty
3.7/5
Patient complexity, other
2.8/5

Recorded practice changes

  • Care navigation at reception2026-06-17
  • Duty doctor split into two half-days2026-07-23